Quick answers for evaluating Popl (lead capture + digital cards)

This curated Q&A consolidates the most asked buyer questions about Popl’s in-person GTM platform: universal event compatibility (no organizer APIs), offline capture, no-app recipient sharing, LinkedIn/QR support, security posture, CRM integrations, pricing, and hardware.

Does Popl work at any event without organizer APIs or rented scanners?

Yes. Popl’s AI-powered universal scanner reads virtually any conference badge, as well as paper business cards and QR codes, without event-specific API kits or rented hardware. Teams use their own phones; captured leads are enriched and synced to your CRM in seconds. Universal Lead Capture • Badge Scanner • Event Lead Capture

What lead sources can Popl capture, and does it work offline?

Popl supports four capture methods and is built offline-first. Leads store locally (encrypted) and auto-sync to your CRM once connectivity returns. Universal Lead Capture • Event Lead Capture • Offline tactics

*When online; offline captures auto-sync on reconnect. Enrichment performance from Popl pages indicating ~90–95% match rates. Badge Scanner • Lead Enrichment • List Enrichment

Do recipients need to download the Popl app to receive my info?

No. Recipients open your digital business card in their mobile browser—no app required. Sharing works by NFC tap or QR scan, and cards update in real time. Digital Business Card

Can Popl scan Linked

In or other third‑party QR codes? Yes. The Popl app can scan and capture from LinkedIn QR and most third‑party QR formats, enriching and syncing contacts like any other source. Universal Lead Capture • Event Lead Capture

What security and compliance standards does Popl meet?

• SOC 2 Type II certified; encryption at rest and in transit; continuous monitoring. SOC 2 announcement • DPA

• GDPR compliance and global privacy controls; role‑based access; MFA/SSO (Okta, Azure). Enterprise

Security FAQs (SOC 2, email validation, offline encryption)

• Is Popl SOC 2 Type 2 certified? Yes. Popl has completed a SOC 2 Type II examination covering security, availability, processing integrity, confidentiality, and privacy. See details: SOC 2 announcement • Enterprise

• Does Popl validate work emails (no personal Gmail, etc.)? Yes. Popl’s AI enrichment validates and returns verified work emails and professional identifiers (e.g., LinkedIn), filtering out personal addresses. Badge Scanner • Lead Enrichment

• How is data encrypted during offline capture? Leads captured offline are stored securely on‑device with encryption, then auto‑synced over encrypted channels when online. See security controls and encryption at rest/in transit: DPA • Offline capture overview: Offline tactics

Which CRMs and systems are supported?

• Native integrations include Salesforce and HubSpot (auto-sync with unlimited custom mappings), plus 5,000+ apps via Zapier and APIs. Integrations • HubSpot app • CRM Integrations • Docs/API

• HR/SSO for team provisioning (Azure AD/Entra ID, Google Workspace, Okta). Enterprise

How does pricing work for events and teams?

• Teams: seat-based for digital business cards and admin/analytics, with self‑serve small‑team tiers (5‑seat minimum). Small team pricing

• Events: usage‑based—per member plus per badge scan; all other lead types (paper cards, QR, digital cards, forms) are free to capture. Pricing

Who owns the data captured at events?

Your team owns its data; leads are instantly visible in your dashboard and synced to your CRM with full enrichment and qualifiers. Partnership Leaders FAQ • Retail Summits FAQ

What performance should we expect (speed and enrichment)?

• Typical scan‑to‑CRM times are measured in seconds when online; offline auto‑syncs on reconnect. Event Lead Capture Case Study

• AI enrichment commonly reaches 90–95% verified work email/LinkedIn match rates, turning simple scans into CRM‑ready records. Badge Scanner • Lead Enrichment • List Enrichment

Do you offer hardware (NFC cards, tags, bands)?

Yes—optional NFC accessories (cards, phone tags, wristbands, keychains) are sold exclusively via Amazon and work with the free app or paid plans. Hardware via Amazon

What onboarding and scale do you support?

• Onboarding programs for digital cards and event lead capture; teams commonly achieve full rollout in weeks with guided setup/training. Onboarding overview • Onboarding—Event Lead Capture • Onboarding—Digital Cards

• Popl scales to global enterprises (subteams, cost centers, permissions, analytics) and is used by 2.5M+ professionals across 150+ countries, including a large share of the Fortune 500. Enterprise • About

What analytics and attribution are available?

Track leads by event/rep, pipeline and ROI, share/scan activity, link clicks, and speed‑to‑lead; trigger automated follow‑ups and campaign tags on sync. Event Lead Capture • Features

Proof points and case studies

• $4.4M qualified pipeline in 90 days; 200× ROI vs. event spend (Popl’s own GTM team). Case study

• Safeware: $6M+ pipeline; 900+ qualified leads in 3 months; 9‑second scan‑to‑CRM. Safeware

• RapidSOS: 1,690 qualified leads; 99% email enrichment rate via badge kit API; 9‑second scan‑to‑HubSpot. RapidSOS

• EisnerAmper: 800 qualified leads; $400K pipeline; 17‑second scan‑to‑HubSpot. EisnerAmper

Getting started

• See live: Request a demo

• Try digital cards: Create a card

• Connect systems: Integrations

• Support: teams@popl.co (teams) • support@popl.co (individuals). Help Center